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The Pawsitive Hiring Course - How to Build Your Dream Pet Care Team!
Course Introduction
Welcome! (12:43)
The Official Pawsitive Hiring eBook!
60+ Page eBook
Labor Cost Worksheet
Module 1 - Preparing to Hire
Mindset & Messaging (15:05)
Business Foundation (20:39)
Labor Laws & Payroll (23:39)
The Financials of Hiring (16:10)
Paying Your Team (27:57)
Benefits & Culture (8:35)
SURVEY
FAQ - Preparing to Hire - Module 1
Intro to FAQ Series (3:51)
Should I be included on Workers Comp as the business owner? (3:47)
How do I protect my business from liability and litigation? (16:53)
How can I afford to hire extra team members? (9:57)
How to determine what your labor cost should be? (7:13)
How much profit should the business make off of each service? (5:52)
How long did it take to write my SOP manual? (5:06)
Can I pay hourly AND piecemeal? (7:00)
Do you pay extra on weekends or holidays? (3:57)
Do you have a specific email address for applications? (3:42)
How do you pay for training? (2:11)
Should I create my own Employee Handbook, buy a template, or what?? (7:55)
How does hiring someone to help with marketing work? (13:26)
Module 2 - The Hiring Process
The Multi-Step Hiring Process (20:05)
The Job Ad and Application (35:11)
The Interview (25:44)
Actions Speak Louder Than Words (21:52)
Welcome to the Team! (6:16)
SURVEY
FAQ - The Hiring Process - Module 2
What are 3 characteristics you look for when interviewing potential employees? (6:12)
Is Facebook a good place to find quality applicants? (6:56)
Should I hire a client? (5:24)
Module 3 - Leading and Retaining Team Members
Being a Leader (20:10)
Managing Expectations (14:51)
Staff Training (22:52)
Growth Opportunities (7:34)
Parting Ways (9:16)
SURVEY
FAQ - Leading & Retaining Team Members - Module 3
How do you handle scheduling your team members? (6:44)
How do you do overnights with employees? (7:54)
How do I teach my team to write great updates? (9:52)
How do you retain employees long term? (13:46)
How can I be a better leader and show my team appreciation? (10:27)
How do I handle last minute requests and meet & greets? (10:28)
What do I cover in our monthly team meetings? (11:20)
Are fringe benefits like gym memberships tax deductible? (4:51)
Where do you buy branded supplies for your team? (4:02)
LIVE Lessons
Hiring Chat with Michelle Kline & Doug Keeling - May 23, 2023 (58:01)
Pawsitive Hiring Course Kickoff Call and First Q&A - June 1, 2023 (53:50)
Hiring Chat with Michell Kline & Doug Keeling and Q&A - July 6, 2023 (82:01)
Chief Everything Officer?? with Morgan Weber - January 22nd, 2024 (105:26)
Posting a Job Ad and Reviewing Applicants LIVE - March 8, 2024 (32:03)
Reviewing Applicants LIVE + Q&A - March 11, 2024 (63:25)
Recruitment Strategies - Live Zoom Chat with Joe Latona from WalkerScout - July 12th, 2024 (74:34)
The Power of Values and Culture with Morgan Weber - September 17th, 2024 (103:42)
LIVE Q&As
Module 1 Q&A - December 11, 2023 (53:12)
Module 2 Q&A - December 18, 2023 (70:18)
Module 3 Q&A - January 11, 2024 (30:15)
General Hiring Q&A - February 1, 2024 (48:40)
BONUS Lesson - Collin & Meghan Funkhouser of Pet Sitter Confessional
Collin and Meghan Funkhouser BONUS Lesson part 1 (9:44)
Collin and Meghan Funkhouser BONUS Lesson part 2 (10:15)
Collin and Meghan Funkhouser BONUS Lesson part 3 (9:42)
Collin and Meghan Funkhouser BONUS Lesson part 4 (8:46)
BONUS Lesson - Janie Budnick of PetSitterGURU
Janie Budnick - BONUS Lesson (47:11)
Purchase Janie's Employee Handbook Template Here
BONUS Lesson - Michelle Kline of DogCo Launch
Michelle Kline BONUS Lesson part 1 (10:52)
Michelle Kline BONUS Lesson part 2 (10:11)
Michelle Kline BONUS Lesson part 3 (10:39)
Michelle Kline BONUS Lesson part 4 (9:11)
Michelle Kline BONUS Lesson part 5 (8:41)
Michelle Kline BONUS Lesson part 6 (8:17)
BONUS Lesson - Preparing to Hire with Morgan Weber of Lucky Pup Adventures
Preparing to Hire Live Lesson and Module 1 Q&A (101:04)
BONUS Lesson - Hiring With Haste - Joe Latona of WalkerScout
Hiring With Haste - Joe Latona (72:07)
BONUS Lesson - Employee Handbook Overiew - Kira Colon of Maventri
Kira Colon - Employee Handbook BONUS Lesson (24:12)
BONUS Lesson - Transitioning Independent Contractors to Employees with Amber Van Denzen of Atta Boy! Animal Care
Amber Van Denzen Suarez Bonus Lesson (22:41)
BONUS - Hiring Crash Course for Pet Sitters! - NAPPS 2024 Conference
Hiring Crash Course from NAPPS 2024 Bloom & Grow Conference (57:14)
BONUS - Hiring Panel with Doug and Kim Tank at 2024 Florida Pet Services Summit
Hiring Panel with Doug & Kim (58:18)
Solo to Team Webinar Series w/ Michelle Kline!
Building Team Culture - Doug the Dog Guy (87:45)
Building a Robust Hiring Funnel - Doug the Dog Guy (58:09)
BONUS - Coaching Call on Labor Costs and Hiring Strategy with Heather Branch
Labor Costs and Hiring Strategy with Heather from California! (74:08)
BONUS - Example Interview!
Example Interview with Gwynn (57:22)
BONUS DOCUMENTS!
Terms of Service Template
Job Offer Template
First Aid Training Documents
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